ELYÔN

What is Elyôn?

Elyôn is an innovative suitcase brand designed for modern travelers. Our luggage combines elegance, practicality, and technology with features such as an electronic weighing handle , a USB port , and a built-in GPS tracker .

Do you ship internationally?

Yes, we deliver to France, Europe, Africa, and America. For other destinations, please contact us at contact@elyontravel.com .

What are the delivery times?

• France and Europe : 3 to 5 working days

• Africa : 5 to 10 working days

• America : 7 to 12 working days
  Once your order has been shipped, you will receive a tracking link by email.

What payment methods do you accept?

We accept credit card, PayPal, and Apple Pay. All payments are 100% secure.

Are Elyôn suitcases guaranteed?

Yes! Our suitcases come with a 2-year warranty covering all manufacturing defects. This warranty does not cover damage caused by misuse or airlines.

Can I return a product?

Yes, you have 14 days after receipt to return an unused item in its original packaging.
Check our Return Policy or write to us at elyonluggage@gmail.com to initiate the procedure.

Can I track my order?

Of course! As soon as your package is shipped, you will receive an email with a real-time tracking link for your package.

How to contact you?

You can reach us by email at elyonluggage@gmail.com . We respond within 24 to 48 hours (excluding weekends).

We operate a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To make a return, you can contact us at the following address: elyonluggage@gmail.com . Please note that returns should be sent to the following address: 8 avenue Beethoven, 51200 Epernay

If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items returned without a prior return request will not be accepted.

You can always contact us with any return questions at elyonluggage@gmail.com.

Damages and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can assess the issue and make it right.

Exceptions or non-returnable items
Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), custom-made products (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us with any questions or concerns about a specific item.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for a new item.

14-day reflection period in the European Union
Notwithstanding the above, if the goods are shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds
We will notify you once we've received and inspected your return, and let you know if your refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please keep in mind it can take some time for your bank or credit card company to process and post your refund.
If more than 15 business days have passed since your return was approved, please contact us at elyonluggage@gmail.com.

Last updated: 05/06/2025

These general terms and conditions of sale apply to all orders placed on the website www.elyontravel.fr , operated by Elyôn, a micro-enterprise registered under SIRET number 98876973300011.

By placing an order, you unreservedly accept these General Terms and Conditions.

1. Products

The products offered are those appearing on the website www.elyontravel.fr , within the limits of available stocks.
Each product is presented with a detailed description and non-contractual visuals.

2. Price

Prices are indicated in euros (€) including all taxes (TTC).
Elyôn reserves the right to modify its prices at any time, but products will be invoiced at the rate in effect at the time of the order.

3. Order

Any order implies acceptance of the prices and descriptions of the products.
An order confirmation is sent by email upon payment validation.

4. Payment

Payments are secured via the solutions offered on Shopify (credit card, PayPal, etc.).
The order will only be processed after actual receipt of payment.

5. Delivery

See our Shipping Policy .
The deadlines are given for information purposes only and cannot give rise to compensation in the event of reasonable delay.

6. Right of withdrawal

In accordance with the law, you have 14 days from receipt to exercise your right of withdrawal without having to provide a reason.

To exercise this right:

• Send an email to elyonluggage@gmail.com

• Return the product in its original and complete condition (unused, undamaged) at your expense.

Refund (excluding delivery costs) will be made within 14 days after receipt and verification.

7. Returns and exchanges

See our Return Policy .
No returns will be accepted without prior request by email.

8. Warranty

Our suitcases benefit from a 2-year manufacturer's warranty , covering manufacturing defects.
Excluded: damage due to misuse, normal wear and tear or handling by carriers.

9. Personal data

Your data is used only for processing orders and is strictly confidential.
See our Privacy Policy for more information.

10. Disputes

In the event of a dispute, the customer is invited to contact customer service at contact@elyontravel.com for an amicable solution.
Failing this, any dispute will be submitted to the competent French courts.

11. Customer Service

For any questions, contact us at:
elyonluggage@gmail.com

Last updated: July 12, 2025

ELYÔN operates this store and website, including all related information, content, functionality, tools, products, and services to provide you, the customer, with a personalized shopping experience (the “Services”). ELYÔN is a store powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise interact with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information described in this Privacy Policy.

The personal information we collect or process

When we use the term “personal information,” we are referring to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or made non-identifiable, such that it does not identify you or can reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

• Contact information including your name, address, billing address, shipping address, telephone number and email address.
• Financial information including credit card, debit card and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including items you view, place in your shopping cart, add to your wish list, purchase, return, exchange or cancel, as well as your past transactions.
• Your communications with us including information you include in your communications with us, for example when you send a customer service survey.
• Device Information including information about your device, browser or network connection, IP address and other unique identifiers.
• Usage Information including information regarding your interaction with the Services, including how and when you access or interact with the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
• From our service providers including when we use them to implement certain technologies and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

• Providing, adapting, and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges, allow you to post reviews, and create a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to tailor and improve the Services in a more relevant way.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising, and promotional communications via email, SMS, or postal mail, and to show you online advertisements for products or services on the Services or on other websites, including based on items you have previously purchased or added to your shopping cart, as well as your other activities on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or respond to fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone.
• Communicating with you. We use your personal information to provide you with customer service, respond to your requests, offer you efficient services, and maintain our business relationship with you.
• Legal Purposes. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies; to investigate or participate in civil discovery proceedings, potential or pending litigation, or other contentious proceedings; and to enforce or investigate violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:

• With Shopify, vendors and other third parties who provide services on our behalf (e.g. IT management, payment processing, data analytics, customer service, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and target advertisements to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you for the purpose of showing you targeted advertising and marketing content based on your online activity across different merchants and websites. You can exercise your rights to object to these uses here
• When you instruct us, make a request, or otherwise consent to the disclosure of certain information to third parties, for example, to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or more generally within our group of companies.
• In connection with a business transaction such as a merger or bankruptcy filing, to comply with any applicable legal obligation (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services to you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties who may be located in countries other than the country where you reside, in order to provide and improve the Services to you. To learn more about Shopify's use of your personal information and the rights you have, you can review Shopify's Consumer Privacy Policy . Depending on where you reside, you may be able to exercise certain rights related to your personal information here Shopify's Privacy Portal Link .

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend that you review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found on such sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms without restriction as to their use by us or any third party. Our inclusion of these links does not, in itself, imply any endorsement of the content on such platforms, or of their owners or operators, unless otherwise indicated on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request deletion. As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as those terms are defined under applicable law) personal information about anyone under the age of 16.

Security and retention of your information

Please note that no security measures are perfect or foolproof, and we cannot guarantee "perfect security." Furthermore, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as whether we need to retain the information to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes, or enforce any other applicable agreements or policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request to the extent permitted by law.

• Right of access/right to information. You may have the right to request access to the personal information we hold about you.
• Right to erasure. You may have the right to request that we delete the personal information we hold about you.
• Right to rectification. You may have the right to request rectification of inaccurate personal information we hold about you.
• Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.
• Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or to opt out of the processing of your personal information for purposes that constitute “targeted advertising,” as defined by applicable privacy laws. You can exercise your rights to opt out of these uses here . Please note that if you access our website with the Global Privacy Control opt-out preference signal enabled, depending on where you live, we will automatically consider this an opt-out request for the device and browser you are using to access the website. If we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out request to the account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Except for Global Privacy Control, we do not recognize other Do Not Track signals that may be sent from your web browser or device.
• Communication Preference Management. We may send you promotional emails. You can opt out of receiving these at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders you have placed.

You can exercise these rights at the locations provided on the Services or by contacting us using the contact information provided below. To learn more about Shopify's use of your personal information and the rights you may have, including rights related to data processed by Shopify, please visit https://privacy.shopify.com/fr.

We will not penalize you for exercising any of these rights. We may need to verify your identity before we can process your requests, to the extent permitted or permitted by applicable law. In accordance with applicable law, you may designate an authorized agent to request to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of your authorization to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.

Complaints

If you wish to lodge a complaint regarding our processing of your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to challenge our decision by contacting us using the contact details below, or by lodging a complaint with the relevant data protection authority in your region. For the EEA, you can find a list of supervisory authorities responsible for data protection here .

International transfers

Please note that we may transfer, store and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the UK, we will rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses, or where applicable any equivalent contract issued by the UK competent authority, unless the data transfer is to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice, in accordance with applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us at , email us at pelmardadline@gmail.com or contact us at 8 Avenue Beethoven, Épernay, 51200, FR For the purposes of applicable data protection legislation, we are the controller of your personal information.

Last updated: 05/06/2025

These general terms and conditions of sale apply to all orders placed on the website www.elyontravel.fr , operated by Elyôn, a micro-enterprise registered under SIRET number 98876973300011.

By placing an order, you unreservedly accept these General Terms and Conditions.

1. Products

The products offered are those appearing on the website www.elyontravel.fr , within the limits of available stocks.
Each product is presented with a detailed description and non-contractual visuals.

2. Price

Prices are indicated in euros (€) including all taxes (TTC).
Elyôn reserves the right to modify its prices at any time, but products will be invoiced at the rate in effect at the time of the order.

3. Order

Any order implies acceptance of the prices and descriptions of the products.
An order confirmation is sent by email upon payment validation.

4. Payment

Payments are secured via the solutions offered on Shopify (credit card, PayPal, etc.).
The order will only be processed after actual receipt of payment.

5. Delivery

See our Shipping Policy .
The deadlines are given for information purposes only and cannot give rise to compensation in the event of reasonable delay.

6. Right of withdrawal

In accordance with the law, you have 14 days from receipt to exercise your right of withdrawal without having to provide a reason.

To exercise this right:

• Send an email to elyonluggage@gmail.com

• Return the product in its original and complete condition (unused, undamaged) at your expense.

Refund (excluding delivery costs) will be made within 14 days of receipt and verification.

7. Returns and exchanges

See our Return Policy .
No returns will be accepted without prior request by email.

8. Warranty

Our suitcases benefit from a 2-year manufacturer's warranty , covering manufacturing defects.
Excluded: damage due to misuse, normal wear and tear or handling by carriers.

9. Personal data

Your data is used only for processing orders and is strictly confidential.
See our Privacy Policy for more information.

10. Disputes

In the event of a dispute, the customer is invited to contact customer service at elyonluggage@gmail.com for an amicable solution.
Failing this, any dispute will be submitted to the competent French courts.

11. Customer Service

For any questions, contact us at:
elyonluggage@gmail.com

Welcome to ELYÔN! The terms “we,” “us,” and “our” refer to ELYÔN. ELYÔN operates this store and website, including all related information, content, functionality, tools, products, and services to provide you, the customer, with a personalized shopping experience (the “Services”). ELYÔN is a store powered by Shopify, which allows us to provide the Services to you.

The Terms of Service below, together with any related policies (the “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or this Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you give us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including to access or browse our online stores, or to purchase any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is correct, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or otherwise grant your account to any other person.

SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that the colors or appearance of products may differ from how they appear on your screen due to the type of device you use to access the store, your device's settings, and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be the same as described or rendered in our online stores.
All product descriptions are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time and may limit the quantities of any product that we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. ELYÔN reserves the right to accept or decline your order for any reason, at its discretion. Your order is not accepted until ELYÔN confirms its acceptance. We must receive and process your payment before your order will be accepted. Please review your order carefully before submitting it, as ELYÔN may not be able to accommodate cancellation requests after an order has been accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made.
Your purchases may be returned or exchanged only in accordance with our Refund Policy.
You represent and warrant that your purchases are for your personal or household use and not for commercial resale or export.

SECTION 4 – PRICE AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set forth in your order confirmation email. Unless otherwise stated, prices displayed do not include taxes, shipping and handling, customs, or import duties.
The prices displayed in our online stores may differ from the prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect prices and are governed by separate Terms of Service. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you supply is true, correct and complete, (ii) you are duly authorized to use such credit card for the Purchase, (iii) amounts charged by you will be honored by your credit card company, and (iv) you will pay the amounts charged by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All shipping times are estimates and are not guaranteed. We are not responsible for delays caused by freight carriers, customs processing, or events beyond our control. Once we transfer the products to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including, but not limited to, all trademarks, registered trademarks, text, displays, images, graphics, product reviews, videos and audios, as well as the design, selection and arrangement thereof, are the property of ELYÔN, its affiliates or its licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms authorize you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any license or other rights to you under any patent, trademark, copyright, or other intellectual property of ELYÔN, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by ELYÔN.
ELYÔN's names, logos, product and service names, designs, and slogans are trademarks of ELYÔN or its affiliates or licensors. You may not use these trademarks without ELYÔN's prior written consent. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS
You may have access to client tools offered by third parties in connection with the Services, over which we do not monitor, control or have any influence or input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including, the release of new tools and resources). These new features shall also be considered part of the Services and shall be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any integrated third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access to third-party websites, or your purchase or use of any products, services, resources, or content on third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and should not be removed or modified].
ELYÔN is powered by Shopify, which allows us to provide the Services to you. However, the sales and purchases you make in our Store are made directly with ELYÔN. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and ELYÔN, including any harm, damage, or loss resulting from the purchased products and services. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising from or related to your purchases and transactions with ELYÔN.

SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here . By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services to you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties who may be located in countries other than the country where you reside, to provide services to you. See our Privacy Policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, opinions, proposals, packages, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, and fully royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media and for any purpose, including commercial purposes. We may, for example, use the rights granted to us under this license to operate, provide, evaluate, enhance, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We have and will have no obligation (1) to maintain the confidentiality of your Feedback; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any third-party right, including copyright, trademark, privacy, personality, or other personal or proprietary right. You also agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that may in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES
You may only access and use the Services for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any illegal or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material in breach of these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letters,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, in our reasonable opinion, may harm ELYÔN, Shopify, or users of the Services, or expose them to liability.
Additionally, you agree not to (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, robot, spider, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we believe that you have violated any part of these Terms.

SECTION 14 – TERMINATION
We may terminate this Agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available for general information purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or anyone else informed of their contents.
EXCEPT AS EXPRESSLY PROVIDED BY ELYÔN, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ELYÔN, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOST DATA, REPLACEMENT COSTS, OR ANY OTHER SIMILAR DAMAGES, WHETHER BASED ON IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCTS) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 – COMPENSATION
You agree to indemnify, defend, and hold harmless ELYÔN, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to notify you promptly will not relieve you of your obligations unless you suffer substantial harm. We may control the defense and settlement of such claim at your expense, including the selection of counsel, but we will not settle a claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of indemnified claims, including providing relevant documentation.

SECTION 18 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service and shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notification to you.

SECTION 21 – APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal, state, or territorial courts in the jurisdiction where ELYÔN is headquartered. You and ELYÔN consent to the venue and personal jurisdiction of such courts.

SECTION 22 – TITLES
The headings used in this Agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE
You can review the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective as of the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to us at pelmardadline@gmail.com.
Our contact details are displayed below:

ELYON

elyonluggage@gmail.com

8 avenue Beethoven, 51200 Epernay

0981533175

FR32988769733

Legal notices

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website www.elyontravel.fr are informed of the identity of the various parties involved in its creation and monitoring.

1. Site Editor

Elyon
Status: Micro-enterprise
SIRET: 98876973300011
Address: 8 avenue Beethoven, 51200 Epernay
Email: elyonluggage@gmail.com

2. Site host

Shopify Inc.
Address: 151 O'Connor Street, Ottawa, ON K2P 2L8, Canada
Phone: +1 888-746-7439
Website: www.shopify.com

3. Intellectual property

The website www.elyontravel.fr and all its components (texts, images, logos, videos, designs, etc.) are the exclusive property of Elyôn, unless otherwise stated.
Any reproduction, distribution or exploitation without authorization is strictly prohibited.

4. Personal data

The data collected via the site (contact form, order, newsletter) are used only within the framework of the commercial relationship with Elyôn.
They are stored securely and are not sold to third parties under any circumstances.

In accordance with the French Data Protection Act and the GDPR, you have the right to access, rectify, and delete your data, which you can exercise by sending an email to elyonluggage@gmail.com.

5. Cookies

The site may use cookies for statistical purposes and to improve the user experience.
You can change your preferences at any time via the cookie management banner.

6. Limitation of liability

Elyôn cannot be held responsible in the event of error, interruption or malfunction of the site, nor in the event of direct or indirect damage linked to its use.

7. Contact

📩 For any questions: elyonluggage@gmail.com